Privacy Policy for Mugen ERP Mobile Application

Last Updated: June 2025

1. Introduction

Mugen ERP Mobile Application ("we", "our", or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account credentials (username and password)
• Server configuration URLs
• User profile information (name, email)
• Documents and data you create or upload through the App

3. Camera Usage

The App requests camera access for the following purposes:

• Scanning barcodes to look up product information
• Capturing images for document attachments

Camera access is only activated when you explicitly use these features. We do not record or store camera footage. Images are only stored locally on your device or uploaded to your configured server with your consent.

4. Location Access

The App requests location access for the following purposes:

• Recording check-in and check-out locations for attendance tracking

Location data is only collected when you explicitly perform a check-in or check-out action. Your location is transmitted only to your configured ERP server.

5. Bluetooth Access

The App requests Bluetooth access for the following purposes:

• Connecting to thermal printers for printing documents and receipts

Bluetooth is only activated when you explicitly use the printing feature. No Bluetooth data is collected or stored.

6. Push Notifications

The App uses push notifications to keep you informed about important updates, messages, and alerts from your ERP system. You can manage notification preferences in your device settings.

7. Data Storage and Security

We implement appropriate security measures to protect your information:

• Authentication tokens are stored securely using device encryption
• Passwords are encrypted and stored in secure device storage
• All network communications use HTTPS encryption
• Your data is stored on your configured ERP server, not on our servers

8. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your data is transmitted only to the ERP server that you configure within the App. The App connects to servers that you specify, and the privacy practices of those servers are governed by their respective privacy policies.

9. Network Access

The App requires internet access to:

• Authenticate your account
• Sync data with your configured ERP server
• Send and receive documents and attachments
• Receive push notifications

10. Your Rights

You have the right to:

• Access your personal data stored in the App
• Delete your account and associated data
• Revoke camera, location, and storage permissions at any time through device settings
• Log out to clear locally stored session data

11. Children's Privacy

This App is intended for business use and is not directed at children under 13. We do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: devops@mugen.ae
• Website: https://mugen.ae